|Narita Airport Terminal 1||Terminal 1, 4th Floor (Departure Lobby)||8:30 - 20:00 (All year round)||Map|
|Narita Airport Terminal 2||3rd Floor (Departure Lobby)||8:30 - 20:00 (All year around)||Map|
|Narita Airport Terminal 3||Please use the post office in Terminal 2||-||-|
|Kansai Airport||Terminal 1 Bldg., 2nd Floor South||9:00 - 17:00 (All year around)||Map|
|New Chitose Airport||Domestic Terminal Bldg., 2nd Floor||9:00 - 17:00 (All year around)||Map|
|Chubu Centrair Airport||Welcome Garden, 1st Floor||9:00 - 17:00 (Weekdays only)||Map|
|Haneda Airport||Terminal 1, 1F Market Place||9:00 - 17:00 (Weekdays only)||Map|
Picking Up from Japan Post Office
Please inform the tracking number and show your passport at the airport post office for collection
Once the package is sent out, you will receive a Delivery Information email with its tracking number. You can also check the tracking number of your package from your My Page.
We recommend you choose airport post office as the pick up point only if you have plenty of time before the post offices close, in case the flight delays and etc.
Narita Airport Terminal 3
Terminal 3 has no post office. If you arrive at terminal 3, please choose the post office in terminal 2 as the pickup point so that you can collect the package there. Terminal 2 is just 5 minutes free shuttle bus ride from Terminal 3.
Narita Airport Official Website
Haneda Airport has a post office in the domestic terminal 1. About 10 minutes free shuttle bus ride will get you there from the International Terminal.
Haneda Airport Shuttle Buses
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.
Find more at: How to Receive Items
You can choose your Service Start Date (same as pickup Date) in the purchase form. Once you place an order you will not be able to change the Service Start Date.
After shipping, we will not provide refunds or cancel orders for any reason. Please tell us by 5 days before your Service Start Date. We ship out 4 days before your Service Start Date.